Luxury Cookie Policy

At Luxury Casino, we use cookies and similar technologies to make your experience on our site smooth, secure, and personalised. This Cookie Policy explains what cookies are, how we deploy them across Luxury Casino.com and our mobile app, and how you can control your preferences. By continuing to use our platform, you agree to our use of cookies as described below, unless you have adjusted your browser or device settings to refuse them.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with our games and features. We also use similar tracking technologies such as web beacons, pixels, and local storage objects, which we collectively refer to as "cookies" throughout this policy.

How We Use Cookies at Luxury Casino

We rely on cookies for a variety of purposes, from keeping your account secure to helping us understand which promotions resonate with our players. Below we break down the main categories of cookies we use.

Essential Cookies

These cookies are strictly necessary for our website and app to function properly. They allow you to complete your Luxury Casino login, navigate between pages, and maintain a secure session while you play. Without these cookies, core services such as account authentication, deposit processing, and Luxury withdrawal requests could not be delivered reliably. Essential cookies cannot be switched off through our cookie settings tool because doing so would prevent our services from working.

Performance and Analytics Cookies

We use performance cookies to measure how visitors use our site, including which pages are visited most often, how long sessions last, and whether players encounter errors. This data helps us refine our Luxury slots library, improve loading speeds, and enhance the overall experience across desktop and our Luxury casino app. Analytics information is generally aggregated and does not identify you personally.

Functional Cookies

Functional cookies remember choices you make, such as your preferred language (English or French), display settings, and whether you have dismissed certain notifications. These cookies also help us recall details related to your Luxury register process so you do not need to re-enter information every time you return to our site.

Advertising and Marketing Cookies

We and our advertising partners use cookies to deliver relevant offers, including information about our Luxury casino bonus and Luxury casino no deposit bonus promotions. These cookies help us measure the effectiveness of our marketing campaigns and avoid showing you offers you have already claimed. If you are eligible for a Luxury bonus code or Luxury promo code, cookies may be used to ensure the correct offer is applied to your account when you sign up or log in.

Cookies and Your Luxury Casino Login

When you complete your Luxury casino online login, we place a session cookie that keeps you securely authenticated as you move between the lobby, live dealer tables, and cashier. This cookie also supports our responsible gambling tools, ensuring that deposit limits, loss limits, and self-exclusion settings tied to your Global Account are applied consistently. We do not use login cookies to track your activity outside our platform.

Our Mobile App and Cookies

If you choose to download Luxury Casino as a mobile application, similar tracking technologies are used within the app to remember your preferences and keep your session secure. When you access Luxury Casino app features such as our Luxury live casino tables or slot games, small identifiers stored on your device help us load your favourite games faster and sync your loyalty points in real time. These identifiers function much like browser cookies but are specific to mobile operating systems.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment processors, game providers such as Pragmatic Play and Evolution Gaming, and analytics services. These partners may use cookies to verify transactions, prevent fraud, or measure the performance of specific game titles. We carefully vet our third-party partners, but we encourage you to review their own cookie and privacy policies for additional detail, as we do not control how they process the data collected through their cookies.

Cookies Used for Promotions and Loyalty Tracking

We use cookies to track your progress through our Casino Rewards VIP loyalty programme, including points earned, status level, and eligibility for ongoing offers. If you have claimed a welcome package or any Luxury free spins promotion, cookies help us confirm which deposit triggered the bonus and monitor wagering progress. This ensures that bonus funds, wagering contributions, and any restrictions tied to specific games are applied accurately to your account.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to:

• View and delete cookies already stored on your device
• Block cookies from specific or all websites
• Receive a notification whenever a new cookie is set
• Set your browser to reject third-party cookies while allowing essential ones

Please note that disabling certain cookies may limit your ability to use core features of our site, including completing a secure Luxury login, processing a Luxury deposit, or maintaining an active session while playing. We recommend reviewing your browser's help documentation for specific instructions on managing cookie settings.

Managing Cookies on Mobile Devices

If you access our services through a mobile browser or our dedicated app, you can typically manage tracking preferences through your device's privacy settings. We aim to keep our Luxury casino app lightweight, so most cookies used are functional or essential in nature, supporting smoother navigation between our slots, live dealer tables, and cashier sections.

Changes to This Cookie Policy

We may update this policy from time to time to reflect changes in technology, legislation, or our own data practices. Any updates will be posted on this page, and where changes are significant, we will provide additional notice, such as a banner on our homepage. We encourage you to check this policy periodically so you remain informed about how we use cookies.

Contact Us

If you have questions about this Cookie Policy or how we handle your data, please reach out to our support team via live chat, available 24/7, or by emailing support@crhelpdesk.com. For payment-related cookie queries, you can contact banking@casinorewards.com, and escalated concerns can be sent to complaints@crhelpdesk.com. We are committed to being transparent about our use of cookies and are happy to clarify any part of this policy upon request.